Storage of personal data at Packraft Sverige

Your privacy is important to us and you should always feel completely safe and know what is happening and what is being recorded when you provide us with your personal data. Any kind of information that can be directly or indirectly attributed to a natural person who is alive is considered personal data. We process this in accordance with current legislation and we want to use this privacy policy to show how we handle your personal data.

The privacy policy applies when we (Packraft Sverige AB, org. no. 559307-6036), provide services and products in connection with your purchase. In service matters and other contact with us, and when visiting our website.

The data controller for the processing of your personal data is:
Packraft Sverige AB, org. no. 559307-6036
Fagerlid Ängalyckan
695 96 Tived

We are responsible for ensuring that your personal data is processed in accordance with applicable law.

When is your data processed

To purchase our goods or services or contact us for support or information, we need to collect and process personal data about you. We also collect and update your address details via third party address update services. The information collected from you when purchasing, booking and monitoring goods is required for you to enter into a contract with us and for us to provide our services and offers.

Why we process data

• To fulfill our agreements with you as a customer, such as completing purchases, shipping goods, invoicing and payment, and providing support.
• To provide customer service, answer questions, correct incorrect data
• In order to manage the customer relationship and provide our services
• Provide you with relevant information and customized offers
• Improve, for example, the development of services, products and features
• Comply with applicable legislation, such as accounting laws, distance selling laws, consumer sales laws, etc.

What data do we store

The data that we store in our database are:

• First and last name
• Address
• Email address
• Telephone number
• Payment details
• IP address and information about your use of our website

Legal bases & Retention periods

In order to be able to provide support and handle any complaints, we save in the order register:

• Name, address, telephone number and e-mail
• Geographical information
• IP address, device information,
• Payment reference
• Purchased goods

Retention period: seven years after your last purchase

In order to ensure compliance with legal requirements, such as the Accounting Act, we save in the order register

• Name, address, telephone number and e-mail
• Geographical information
• IP address, device information,
• Payment reference
• Purchased goods

Legal basis for saving: Accounting Act

In order to promote our goods and services by e-mail, we store in the newsletter register

• E-mail address
• Geographical information

How is your data protected

When you provide us with your personal data, you can be sure that:

• No unauthorized access to your personal data
• We do not lend, rent, lease or sell any personal data to other companies or individuals.
• We have taken the necessary technical security measures to protect your personal data against unauthorized access, modification and deletion. Our technical solution is extremely well protected against various forms of intrusion.

Who can your data be disclosed to

We may disclose your data to third parties to fulfill our commitment to you as a customer, such as payment service providers, warehouse management companies, shipping companies and communication services.

We may also share your information with companies that provide address update services to ensure that we have the correct address information for you.

Personal data may also be disclosed by us if it is necessary to comply with applicable legal or regulatory requirements, to defend our legal interests or to detect, prevent or detect fraud and other security or technical issues.

Your rights

You have the right, upon written request to us, to be informed of what personal data we hold about you and how we process it.

You have the right to obtain rectification of personal data that we process about you.

You have the right to request that your personal data be deleted if it is no longer necessary for the purpose for which it was collected. However, there may be legal requirements that we may not immediately delete your personal data in, for example, accounting and tax legislation. We will then stop processing for purposes other than complying with the law

You have the right to data portability. This means that, under certain conditions, you have the right to obtain and transfer your personal data in a structured, commonly used and machine-readable format to another controller

You have the right to object to personal data processing carried out on the basis of a balancing of interests. If you object to such processing, we will only continue the processing if there are legitimate grounds for the processing which override your interests

If you do not want us to process your personal data for direct marketing purposes, you always have the right to object to such processing. Once we have received your objection, we will stop processing the personal data for such marketing purposes.

In such cases, please contact the address below:

Packraft Sverige AB
Fagerlid Ängalyckan
695 96 Tived

You can also email to: packraft

You also have the right to lodge any complaints regarding the processing of your personal data with the Data Protection Authority. The DPA is responsible for monitoring the application of the legislation, and anyone who believes that a company is handling personal data incorrectly can lodge a complaint with the DPA.

Amendment of the privacy policy

We may make changes to our privacy policy. The latest version of the privacy policy is always available on this website. In case of updates that are essential to our processing of personal data (e.g. change of specified purposes or categories of personal data) or updates that are not essential to the processing but may be essential to you, you will be informed on our website and by email (if you have provided an email address) well in advance of the updates taking effect. When we make information about updates available, we will also explain the significance of the updates and how they may affect you.